Who Can Enter?
Anyone can put their business forward within the categories listed.
Anyone wishing to put their business forward for an award can engage with their customers in house or online and ask your customers to leave a review for you on your facebook review page or website or another external partner website where you advertise your business which has reviews.
What Do The Judges Want To See?
A salon, spa or individual that excels at client service and makes customers and staff feel welcome and special. An innovative, well-researched and comprehensive menu of treatments, spa packages and services.
Evidence that the salon or spa is working seamlessly with the services and environment to create a customer experience that is second to none from the moment clients arrive until the time they leave. The entrant must have exceptional standards of customer service throughout the business and knowledgeable, motivated and professional staff.
An ongoing, high-quality employee training programme as well as an understanding of the importance of a hygienic practice must also be in evidence. Judges are also looking for a point of difference from the competition and an understanding of what sets the salon ,spa or individual apart, as well as evidence that the business is leading the spa\salon industry forward through the implementation of innovative ideas.
Ultimately the winner will be the salon\spa or individual that not only demonstrates all of the above but also provides a professional and top-quality service that together make it stand out from the competition.